Shipping & Delivery Policy
At Rep Gen Sp5der, we’re dedicated to giving you a smooth, reliable, and worry-free shopping experience from checkout to delivery. Please review the details below regarding our shipping options, processing times, and delivery policies.
Shipping Options
We currently offer one simple, affordable shipping option:
Standard Shipping (FREE)

• Delivery Time: 15–20 business days

• Cost: Free

Order Processing
Every order is carefully inspected and verified for quality before it ships.

• Processing Time: 1–3 business days (up to 20 business days during peak periods)

• Possible Delays:

  • High order volume during sales or holidays

  • Transfers between warehouses

  • Unexpected logistical or customs delays

If an item is temporarily out of stock, we’ll contact you immediately with options to wait, exchange, or receive a refund.
Order Changes or Cancellations

• Cancellations: You may cancel your order if it has not yet shipped.

• Changes: If you need to change your size, color, or item, please contact us right away.
  Once your order has shipped, we can no longer make modifications or cancellations.

📩 Contact for changes/cancellations: info@repgensp5der.com
📞 Phone: 330-458-7214
Delivery Timeframes
Shipping MethodDelivery TimeCost
Standard Shipping15–20 business daysFREE
 
Note: Delivery times begin once your order has finished processing.
Important Notes

• Shipping times can vary due to carrier delays, weather, or customs issues.

• For time-sensitive orders, please place your order well in advance.

• Double-check that your shipping address is accurate at checkout to avoid delivery issues.

Delivery Guarantee
If 30 days have passed since your order shipped and there have been no tracking updates, contact us at info@repgensp5der.com. We will:

• Send a replacement order plus a free bonus item, or

• Issue a full refund — whichever you prefer.

Customer Responsibilities

• Accurate Address: We are not responsible for packages lost or delayed due to incorrect shipping details provided at checkout.

• Timely Changes: Any modifications or cancellations must be made before shipment.

International Orders
We proudly ship worldwide!

• All prices are listed in USD ($).

• Your bank will automatically convert your payment into your local currency.

• No additional conversion fees are charged by us.

To estimate your total in another currency, simply search phrases like:
 
“140 USD to EUR” or “100 USD to CAD”